Privacy Policy

Last Updated: September 11, 2026

1. Information We Collect

We collect information you provide directly to us:

• Account data: Username, email address, first name and last name when you register.
• AI prompts and generated images: The text prompts you submit and images created via our AI generator.
• Payment data: When you purchase credits, our third-party payment processor (PayPal) collects and processes your payment details. We do not store your full credit card information.
• Optional profile information you choose to add to your user profile.

We also automatically collect technical data:

• IP address, browser type, device information, page visit timestamps.
• Cookies and analytics data to understand site usage and improve service.

2. How We Use Your Information

• Create, manage and secure your user account.
• Process your AI image generation requests and store your gallery images.
• Send service emails: account activation, password reset, important service notifications.
• Process your payments and manage your credits.
• Detect abuse, bots, fraud and enforce our Terms of Service.
• Improve website performance, features and user experience.

We will not sell your personal data or your generated artwork to third parties without your explicit written consent.

3. Cookies

We use cookies to keep you logged in, remember your preferences and collect anonymous analytics. You may disable cookies in your browser settings, but some website functions may stop working properly.

4. Data Sharing

We only share your data in limited cases:

• Payment Processors: If you purchase credits, we share necessary transaction data with third-party payment processors such as PayPal to complete your payment. We do not store your full credit card or payment account details on our servers.
• Trusted service providers (email delivery, hosting, security protection) required to operate our platform.
• When required by law, court order or government request.
• To protect our rights, users and public safety.

5. Your Rights

You have the right to:

• Access the personal data we store about your account.
• Edit or update your account information on your profile page.
• Request full deletion of your account and all associated data.
• Withdraw consent for data processing where applicable.

6. Data Retention

We keep your account data and generated images while your account is active. If you delete your account, we will delete your personal data and gallery images within a reasonable period, except data we must retain for legal or security reasons.

7. Data Security

We use standard industry measures to protect your data. No online storage or transmission is 100% secure, and we cannot guarantee absolute security of your information.

8. Children’s Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect personal data from children under 13. If you believe we have collected child data, contact us to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date. Continued use of SeekHelio after changes means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or via our Contact Us page.